Refund policy

Last updated: November 13, 2026

We want you to love your Forever The Goats night light. If it isn't right, you can return it within 30 days and we'll cover the cost of return shipping.

30-day free returns

  • You have 30 days from the date your order is delivered to request a return.
  • Return shipping is free: we'll send you return instructions and cover the return shipping cost.
  • To be eligible, the item must be unused, in the same condition you received it, and returned with all parts (the engraved acrylic panel and the LED base).
  • Proof of purchase (your order number) is required.

How to start a return

Email us at footballwillneverbethesame@gmail.com or call or text +1 (302) 551-7669 with your order number and the reason for your return. We reply within 1 business day, Monday to Friday, with instructions on how and where to send your item. Items sent back to us without first requesting a return can't be accepted.

Damaged, defective or wrong items

Please inspect your order when it arrives. If the item is damaged, defective or not what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. We'll send a replacement or give you a full refund, at no cost to you.

Changes and cancellations

Need to change or cancel your order? Contact us as soon as possible. If your order hasn't shipped yet, we'll update it or cancel it and refund you in full. Once an order has shipped, it can't be cancelled, but you can return it under this policy.

Exchanges

The fastest way to get a different item is to return the one you have and, once the return is accepted, place a separate order for the new item.

Refunds

We'll inspect your return as soon as we receive it and let you know whether the refund was approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. If more than 15 business days have passed since we approved your return, please contact us.

Exceptions

Items that have been damaged through misuse, or returned without all of their parts, may not be eligible for a refund. If you have questions about a specific case, just ask.

Contact

Forever The Goats is operated by FAZAE LLC, 919 North Market Street, Wilmington, DE 19801, United States.
Email: footballwillneverbethesame@gmail.com · Phone / text: +1 (302) 551-7669